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Hand Written Letter

"Gas Line / Water Line Replacement" - January 17, 2009

"I just wanted to let you know how much I appreciated your men's effort and efficiency and consideration in doing this big job for me. Shawn B. kept me informed of what was happening and he and the other men stayed late into the evening to work. I been so stressed over all this and they helped calm me down about it all. They are very valuable employees (as I'm sure you realize). I'm so thankful for their job. I will get the rest of the money I owe you in the next 30 days. Thanks again for your crew.

Sincerely,

Karen Hyre,Customer

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