Testimonials from Satisfied Customers of Al Marino Inc. in WV

One of our customers in Huntington writes:

When my heating system stopped working my neighbor recommended Al Marino. When I called I was quoted the amount to come out to look at the unit. A very nice fellow come to my home and spent roughly two hours checking my system and explaining the components. At first I was skeptical about the upfront charge but realized after talking with the worker that it was well worth the money. There was a much needed cleaning and a part replaced and my total cost was exactly what he said. While the worker was still at my home but finished with the job I was called by his office to check if the job was to my satisfaction and all my questions or concerns were addressed. I was very pleased with the professionalism and of course would rather not have to spend the money but have certainly spent more for much less. I highly recommend.

Another client in Huntington writes:

These guys are the best! They’re reliable, honest, courteous, and their customer service is second to none. They’ll call you to let you know when they’re on their way, they guarantee their work, and they always provide a follow-up call after the job is done just to make sure you are completely satisfied with the work and the technician. I would recommend them in a heartbeat; they are the only plumbers I’ll use. They also provide up front pricing, meaning once you’re given an estimate that is how much you’ll pay regardless of how long it takes or how much the parts end up costing. They are, quite simply, the best.

One of our satisfied customers in Charleston writes:

When my AC suddenly died, it was suggested that I try Al Marino, Inc. As I had no idea whom to call, I decided to ask for an estimate. The man who came to my home arrived promptly and was dressed appropriately. He was pleasant, very thorough, and professionally cordial and it was his demeanor that sold me on using the company. Upon obtaining financing, I called back to schedule the installation which was promptly begun. The work was completed in one day and I have not had a problem.

 

Another satisfied client in Charleston writes:

My wife Karen and I have been a customer of Al Marino for a few years now. We appreciate the service contract that we’ve had the opportunity to purchase. We feel that it’s a good service and that it helps save the customer money. We’ve had the pleasure of having Ken in our home several times and have never been happier with a service representative. He’s always courteous, friendly, on time, very presentable, and very knowledgeable. It’s so very true that people deal with people!!! We trust and like him!!

One of our satisfied customers from Huntington writes:

I originally wanted plywood on top of rafters in the attic of our new addition for more storage space. Kenny made a great suggestion how to better utilize space with sturdier construction. Ended up with twice the space I originally would have had they done it my way and able to put heavier weight on the shelving than my plywood idea would have. He also recommended an attic fan with temp control after noticing I had no circulation up there. Kenny was honest and knowledgeable, gave me the estimate and also came to do the work. A little bit costly but done right the first time. Prompt. Came when expected and finished in 2-3 days. Wonderful, professional, HELPFUL, no worries of having to have it redone due to poor quality work (which I have done plenty of times before)! Friendly & professional. Will definitely use again.

One of our satisfied clients from Winfield wrote:

We had a broken sewer pipe under our house and had called several companies trying to get estimates on cost to fix the problem. Al Marino had the most courteous and professional staff, the most prompt response time, and the best price. They also offer in house financing. They showed up when they said they would and did a good job of fixing the problem. Would definitely use again.

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